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General information

We’re all about an open discussion, but there are some things the community just doesn’t want on the page, so please follow the AT&T Facebook page house rules:

We respect the interest of AT&T fans in expressing themselves openly and honestly across AT&T’s presence on social media. As a host, we have the responsibility to keep the conversation fair and civil. We will, in our discretion, remove content that:
1. is sexual, harassing, or offensive in nature;
2. uses profanity or abusive language;
3. violates any law or regulation;
4. is spam, advertisements or posts that are off-topic
5. infringes any intellectual property rights of any person;
6. is a solicitation for any political cause, or religious, charitable, or membership organization;
7. is false or misleading in any manner;
8. is posted anonymously or using a pseudonym;
9. is not in compliance with the applicable site’s terms of use/service.

Please keep in mind that AT&T does not represent nor endorse any unapproved opinions expressed on any AT&T-sponsored site and that any content uploaded by anyone other than AT&T is the responsibility of the submitter. Employees of AT&T are subject to the Code of Business Conduct, the Social Media Standards and Procedures, and all other AT&T policies governing their use of external web sites.
AT&T will, in its discretion, remove content which violates these Community Guidelines.

We have Customer Care Managers on the wall ready to help you. If you're in contact with them, keep an eye out for a case reference number. Include that reference number in the subject of any emails to the Care team so that they can get you to the right folks as quickly as possible. Be sure to only use the reference number assigned to you to avoid any confusion.

AT&T Privacy Policy: http://go-att.us/pdaw